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Dear Alyeska Medical Plan participant,

Given the severe fiscal environment, Compensation and Benefits continues to seek and implement prudent opportunities within our benefit programs to achieve efficiencies and savings.  As a result, we are announcing two benefit enhancements to Alyeska Pipeline Service Company’s Medical Plan for active employees, pre-65 retirees, and eligible dependents.  Both enhancements are ready for immediate use.  Please refer to the 2016 Medical Summary Plan Description (SPD) below for more detail on both programs.  

Expanded categories for the Medical Travel Support program

You could save thousands of dollars by traveling for an upcoming medical procedure at a network location outside of your current geographic location such as from Alaska to the Lower 48.  The Medical Travel Support program was started in 2013 and has been recently expanded the procedure categories to provide you access to more covered services with a streamlined approval process.  Please see flier/ expanded categories below for detail and contact Patient Care at 1-877-548-7714 to get additional assistance when you need to start application for this benefit.  NOTE:  The Medical Travel Support benefit requires pre-approval from Premera BCBS.

Teladoc Virtual Care

Teladoc is a service providing access to US board-certified doctors to help you resolve many of your medical issues through phone or video consults at a significantly reduced cost compared to urgent/emergency care and even your typical doctor office visit.  Teladoc provides phone consultations 24 hours a day, 7 days a week and video consultations from 7am-9pm AST, 7 days a week*. 

 Alyeska's medical plan participants will be charged only $40 for each Teladoc access visit.  Teladoc does not replace your family doctor or primary care physician but does provide an affordable alternative when you need care now.  Teladoc doctors can prescribe medications and treat many medical conditions including cold and flu symptoms, allergies, bronchitis, urinary tract infections, and more. 

 Set up your account now to prevent future delay when you may need Teladoc services on an urgent basis.  You can register for Teladoc online and have an account if the services are ever needed in the future.  See flier and FAQs below for more information.

 *Teladoc operates subject to state regulation and may not be available in certain states.   

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